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Health Extras and Pet Extras Accounts
Want to join the revolution? Here are all the things you should know to get started.
ExtrasJar’s Fees and CostsDisclosure of our simple, transparent fees
Who is eligible to create an Extras Account?A short guide to check if you fit the qualifications to apply for an ExtrasJar Extras Account
How to get started in setting up an Extras Account?Step-by-step process to successfully set up your Extras Account
Making a deposit into your Extras AccountYou can increase your ExtrasJar savings further and here’s how to do it
How to withdraw your investment in the Units?Find out about the two options to withdraw your investment
How to make a withdrawal for treatments?Using your funds to pay treatments at your favourite providers
What will happen to my funds if I don't make a withdraw for Extras?Here at ExtrasJar, the less you spend, the more your money grows for future use
Account and Transaction CancellationAll things related to cancellation, suspension, refusal, and the likes
What the features and key benefits of a Health or Pet Extras account?You will have the key to the ExtrasJar revolution
Switching your extras cover policy to ExtrasJarAlready have an existing plan but you want to switch to ExtrasJar?
How to determine the right amount for your Extras Account?Here’s a quick guide if you are unsure about selecting the right amount for your Extras Account
What is the duration of my Health or Pet Extras Investment plan?Clarity regarding account renewals and everything related to it.
What is the ExtrasJar Pet Extras Account?Find out how we extend our revolutionary protection to your furry mates.
What is the ExtrasJar Health Extras Account?Find out how we provide revolutionary protection for you and your entire family
My Extras Cover
Have clarifications about your extras cover? All the information is here to keep you guided.
Who is eligible to be included in my ExtrasJar Health Extras Account?Learn about who is covered by your health extras account
What animals are covered in my ExtrasJar Pet Extras Account?Find out if your best furry mate is covered
How to make my first withdrawal with my Health or Pet Extras card?Accessing your ExtrasJar funds for the first time ever
Are there waiting periods?Discover the uniqueness of the ExtrasJar Extras Account
Authorised Transactions and Accredited Providers by ExtrasJarBe guided on the authorised health and pet treatments when using your account.
Can I upgrade or downgrade my Health or Pet Extras investment plan?What to do if you want to modify your Extras investment Plan
Will my health or pet extras plan increase yearly?You have complete control over your pockets and this is how we do it
My ExtrasJar Card
Everything you need to know about your ExtrasJar Mastercard®
When can I receive my ExtrasJar Mastercard®?All about issuance and set-up of your card.
Using your ExtrasJar Mastercard®Guidance on transactions using your card.
ExtrasJar Card LimitationsLearn about everything related to limitations of your ExtrasJar Mastercard®.
Merchant Fees and ChargesFees determined by the merchant, and not ExtrasJar.
How to safeguard my ExtrasJar card?Tips to keep your ExtrasJar Mastercard® safe and secure.
Liabilities for Unauthorised TransactionsThese are determined under the ePayments Code.
My ExtrasJar card was stolen. What should I do?Guidance on loss, theft, and misuse of cards.
Add Card to Google WalletWe understand that some of our customers are facing issues while adding their Mastercard to the wallet on their Android devices.