Most common hospital questions
Waiting Periods for Hospital Cover
Exclusions and RestrictionsA description of what is an exclusion and what is a restriction
What am I covered for, & what am I not covered for?Find out what you are covered for and not covered for
What is an Excess and Co-Payment?
Before going to hospital
Clinic Services by Hospital CoverFind out what Clinical Services are cover for each level of cover
How do I switch to ExtrasJar Hospital Cover?Switching
Will I have to serve waiting periods when I join Phoenix Health?Switching and upgrading and waiting periods
How do I claim?Making a claim
Is your Fund part of the Members Health Fund Alliance?
Am I covered for Ambulance?Ambulance cover and my hospital cover
Does my health insurance cover my children?Children and health insurance
Am I covered for Doctor visits or outpatient services?Doctor visits and outpatient services
Why do I need Private Health Insurance?
Switching your Hospital Cover
Hospital Care ProgramsFind out more about hospital care programs
Contribution Payment Options
Access Gap Cover SchemeAccess gap cover scheme and Medicare
How do I find a Provider?Finding a hospital and a provider