How do I claim?

Making a claim

John Connor avatar
Written by John Connor
Updated over a week ago

You can do the following:

  • At your treatment using your member card

  • Online Member Services (OMS) – Register and log in to the OMS, upload a photo of
    your invoice for treatment and log your claim quickly and easily.

  • Send your itemised invoice for treatment (and any other documentation required to assess your claim), and return to:

    Email –
    Post – Phoenix Health Fund, PO Box 156 Newcastle NSW 2300

  • Or if you are in doubt give us a call at 1800 028 817. .

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